I am Olga. I am a multi-disciplinary creative. My projects range from brand identity to consumer software development, to physical product design. My clients include Billboard, Jet.com, Adweek, and Verizon, among others.
Regardless of vertical, my work is driven by two key principles: achieve client objectives, and create compelling user experiences.
Verizon
Lead Designer (Research & Analysis, Strategy, Prototyping & Design, Visual QA)
Verizon's billing and payment systems reflect the growing complexity of its business, leading to fragmented and confusing consumer experiences. The customer bill is where all these pain points come to light.
Verizon embarked on a strategic redesign of its billing experience in early 2022. The goal was to rebuild customer trust and reduce customer calls by providing a clearer breakdown of charges.
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